The future of recruitment isn't bigger teams — it's better ones. Matt explored what actually drives revenue inside a billing business today, why some two-person agencies are outbilling large teams, and what separates founders who use technology intelligently from those hiding behind it.

John laid out a simple filter for every technology decision: does this allow you to speak to more candidates and clients in a day? If not, it's the wrong investment. A practical framework for agencies navigating a noisy tech market.

Leadership quality is the single biggest variable in whether an office succeeds or fails. The panel was direct: this isn't about KPIs for their own sake. It's about building a culture with a clear answer to one question — how do we win around here?

Managing Director of the Doherty Group and Co-Founder of RecWired. Brought the Build Back Better tour to Australia, hosting both Melbourne and Sydney editions across the same week.